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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Luke Lieb

Luke Lieb

October 22, 2024

5  out of  5
rating by Luke Lieb
"I was using Safeco and they let my policy expire without a phone call or an email. I was left uninsured and needed to quickly become reinsured. Jake and his team took care of me within hours of my initial phone call."
We responded:
"Luke, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Jake"
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Pat Fague

October 7, 2024

5  out of  5
rating by Pat Fague
"The best deal I've found anywhere Jake is the best"
We responded:
"Hi, I appreciate you allowing my team and I to provide you with an exceptional experience. We hope to serve your insurance needs for a lifetime. - Jake "
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Heather Rice

September 18, 2024

5  out of  5
rating by Heather Rice
"Jake works quickly and communicates effectively"
We responded:
"Heather, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Jake"
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Ed Shew

September 5, 2024

5  out of  5
rating by Ed Shew
"Had flood in basemen due to sump pump malfunction..great service to resolve"
We responded:
"Thank you so much for your kind review, Ed! I appreciate it. My team and I will always be here for you in your time of need! - Jake "
Profile photo of Angela Brown

Angela Brown

July 31, 2024

1  out of  5
rating by Angela Brown
"I am having a horrible time training to get the needed Policy Declaration Form (Letter of Experience) from State Form to show my coverage for the last 4-5 years. I haven't spoke my agent Jake Molitor; only the office managers Lexi or Jeremiah and being misinformed. They would not renew me because I filed a home claim in 2023; so I have to find a new agency to bundle my home and auto. State Farm is holding up my switching. This is very frustrating for a 68 yr old woman"
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Erick Jensen

July 31, 2024

4  out of  5
rating by Erick Jensen
"I have never actually met my agent. I do most things online, the office staff has been helpful and friendly."
We responded:
"Erick, please let us know how we can earn that extra star! Your feedback is important to us! - Jake"
Profile photo of Jill Markway

Jill Markway

June 17, 2024

4  out of  5
rating by Jill Markway
"I am new to State Farm and I left my past insurance company for lack of commutation. I would email them with no response. So far Jake team is alright. 🫰🏻it stays that way,,,"
We responded:
"Jill, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Jake"
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AD Davis

May 22, 2024

5  out of  5
rating by AD Davis
"Everyone I've ever talked to has been very nice, helpful and knowledgeable. They are also very personable. I've been with this group for years and have referred others to them."
We responded:
"Thanks for sharing your kind feedback! My team and I appreciate your recommendation and your loyal business over the years. Please call or stop in anytime. - Jake"
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bill callahan

May 14, 2024

5  out of  5
rating by bill callahan
"Jake and his team are great!!!!"
We responded:
"Bill, thank you for the five stars! My team and I are always here for you. - Jake"
Profile photo of Martin Wilmes

Martin Wilmes

March 31, 2024

5  out of  5
rating by Martin Wilmes
"Excellent group to work with. They make sure you are getting the lowest prices and take great care when you file a claim. I highly recommend."
We responded:
"Martin, our whole team appreciates this very kind review. We cannot thank you enough for the loyalty you have given to this agency. - Jake"
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Bruce O'Neill

March 29, 2024

5  out of  5
rating by Bruce O'Neill
"Every time I call I deal with customer friendly professionals who answer my questions or call me back with answers should research be needed."
We responded:
"Bruce, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Jake"
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Nate4Shave

January 13, 2024

5  out of  5
rating by Nate4Shave
"Good but there’s always room for improvement"
We responded:
"Hello! Thank you for the nice review! Please let me know if there is anything I can do to earn that extra star as I want to provide you with the absolute best! - Jake"
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Chris Zirges

December 28, 2023

5  out of  5
rating by Chris Zirges
"Excellent service for all of our insurance needs!"
We responded:
"Thank you for the opportunity to serve your insurance needs, Chris! I appreciate the 5-star review! - Jake "
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James Davis

December 26, 2023

5  out of  5
rating by James Davis
"Very pleased with Jake perposal, very professional have recommended him to family and friends that are in the market of buying a home."
We responded:
"James, thank you for sharing this awesome feedback. The best compliment my team and I can get is being recommended to others! - Jake"
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Carlos

December 21, 2023

5  out of  5
rating by Carlos
"Great...comes highly recommended. One of the best"
We responded:
"Carlos, I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - Jake "
Profile photo of Lonelle Ross (FruitpunchgoD)

Lonelle Ross (FruitpunchgoD)

December 20, 2023

5  out of  5
rating by Lonelle Ross (FruitpunchgoD)
"I recently heard about life insurance from a friend. I had questions about whole life and all my questions answered. I was so confused on how life insurance worked before and now I’m confident in making my decision. The Jake Molitor team was phenomenal. I would highly recommend using them as your insurance agency."
We responded:
"Your experience with our team is exactly what we strive for, Lonelle. Thank you so much for your review and your trust in our office. We appreciate you! - Jake "
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nicholas harris

December 20, 2023

5  out of  5
rating by nicholas harris
"Highly recommend!!!"
We responded:
"Nicholas, our doors will always be open to you and your family. We appreciate this kind review and your recommendation! - Jake "
Profile photo of Coral Cruz

Coral Cruz

November 7, 2023

5  out of  5
rating by Coral Cruz
"I met Jake a few months ago. He is very relatable. He presented me with various options that would work for my budget and my needs."
We responded:
"Coral, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you! - Jake "
Profile photo of Oscar Basurto

Oscar Basurto

November 1, 2023

5  out of  5
rating by Oscar Basurto
"Very bad experience so far :( … my policy got cancelled and then re-activated but I don’t see it in active status when I go to the StateFarm site… also my car is not longer enrolled in the drive safe and save program. I already went to another agent and asked to get changed to this other agent. I don’t know what is happening but Jake has mentioned I just need to keep waiting. EDIT: Jake and his team did a great job with my policy and it is active again... they were also reaching out to me thru phone but since I was in meetings I couldn't answer their calls. Thank you so much Jake and all the team, I am happy now and more confident with driving my car!!! Thank you!! :D"
We responded:
"Hi Oscar, I apologize for your recent negative experience. I take any complaint to heart as my customers, current, former and future are my State Farm family. I appreciate you giving us the opportunity to explain that this current matter is due to delays from the underwriting team. Our agency has contacted them to ensure that their errors are corrected. We appreciate your patience and understanding. - Jake"
Profile photo of Kim Harper

Kim Harper

August 11, 2023

5  out of  5
rating by Kim Harper
"Jake is always courteous, knowledgeable and pleasant to speak to. He always confirms the information that you have given to him."
We responded:
"Kim, It is my greatest pleasure to leave my customers with a positive experience! Thanks you for sharing! - Jake"
Profile photo of Victor Harvey

Victor Harvey

August 11, 2023

5  out of  5
rating by Victor Harvey
"Very happy there's no other words to say how much I really do like State farm that what they can do is hook me up with one of them State farm swag gifts like you know like a robe or a shirt with all jokes aside I'm very happy with State farm they're very professional they're very good and they respond on time I have a very good policy 👍🏿 I only have one small problem and that is with the automatic billing system but that's about it"
We responded:
"Victor, Please let us know how we can earn that extra star! Thank you! - Jake"
Profile photo of Sharon Pearce

Sharon Pearce

August 10, 2023

5  out of  5
rating by Sharon Pearce
"I talked to Alex, he was very helpful. He explained everything and he answered all my questions He had patience because I was not home at the time and I asked if he could call me the next day. He did we crossed all T's and dotted all I's and now I'm a State Farm girl! Thanks Alex and Jake you guys do an awesome job."
We responded:
"Sharon, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Jake"
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Janet Tiede

August 10, 2023

5  out of  5
rating by Janet Tiede
"I have had no personal contact with Jake; I trust State Farm and Jake!"
We responded:
"Janet, We appreciate your great rating! - Jake"
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Peter Gathoni

August 3, 2023

5  out of  5
rating by Peter Gathoni
"Everything is excellent. Reliable Exceptional customer service"
We responded:
"Peter, Your five star rating is very much appreciated! - Jake"
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dottie bradshaw

July 13, 2023

5  out of  5
rating by dottie bradshaw
"Jeremiah has always taken good care of me"
We responded:
"Dottie, Wonderful! Jeremiah is the best. We appreciate you! - Jake"